- A defect in materials or craftsmanship that affects durability or function.
- You notice major irregularities in leather or beyond the natural variations of organic materials.
At Nomad Boot Company, we make boots built for the long haul and we stand behind every pair. If something’s wrong, we’ll do our best to make it right.
How It Works
What's Covered?
What’s Not Covered?
- Damage from accidents, neglect, or misuse (these boots can handle a lot, but they need some love too.)
- Regular wear and tear—leather ages, soles wear down, and scratches happen.
- Natural variations in leather or handcrafted quirks that don’t impact performance. These are hancrafted boots, the stitching may not be perfect and the leather will have character and variations in color.
What Counts as ‘Normal Wear and Tear’?
A well-worn pair of will show signs of nomadic behavior.
- Creases, scuffs, and scratches.
- Worn-soles, laces, and/or heels
- Leather aging naturally over time.
A Few Extra Things to Know
We will make every effort to repair your pair of boots if there should be an issue. If we can't fix it we may offer you a refund and/or offer store credit. If necessary we may refer you to a local cobbler for the repair or we may request that you send your boots back to us for the nesessary repairs. All repairs under this guarantee are at the sole discretion of Nomad Boot Company, LLC..
Have Questions?
Email Us:
info@nomadbootco.com